Frequently asked questions
I submitted my application online. How do I know you got it and what do I do next?
The moment you click 'submit', we’ve got it. Make sure you continue through the other pre-hire documents. If you are not sure there were additional documents, CLICK HERE to learn where to find them. The next step is an HR representative will evaluate your submission and may invite you to the next step in the hiring process. Watch your e-mail!
I forgot my password.
From the careers home page, select 'Forgot Password?" link. Enter the email address you used when you applied and the system will send you an email with password reset instructions. Follow the instructions in the email to log back in.
Didn't receive an email? Please check your junk mail or spam folder.
I submitted my resume a few months ago and my address or phone number has changed. Can I update my profile?
Yes. If anything has changed since then, simply log back into your profile, visit your Dashboard and click "update profile" button on the upper right. Be sure to click 'Submit' to save your changes.
I was only able to select one location to submit my application but I would like to be considered for other locations. Do I need to fill out additional applications to be considered for other locations?
Yes. Whenever you select an additional position, you'll be directed to log in. After you do, your information is auto-saved. Simply review your application information, save and continue, then submit. You'll need to do this for the pre-hire forms as well. If you have applied for a position that required an assessment, this will not need to be retaken.
May I simply come in and submit my resume?
No. If you stop by, we'll have a computer set up for you to enter your application and to go through the various steps in our process.
May I have someone else complete my application?
If you need someone's help to complete the application, that's up to you. But bear in mind that when you sign the application (by entering your password), you are swearing that the information was provided by you and you have read the disclaimer. Your digital signature is as legally binding as your physical signature.